Amigos Library Services Chosen for Case Study by Tech Company PowerObjects

Amigos recently upgraded its Customer Relationship Management (CRM), resulting in increased productivity and the ability to serve members better. Taking notice during the upgrade process of the dedication to efficient internal systems that support serving Amigos members, PowerObjects chose the consortium for a case study. Engagement and Emerging Technologies Analyst and CRM Admin Christopher Brown shares challenges, solutions and key benefits to making the switch from on-premise to online CRM and you can read the full case study here: