Library users want to feel loved and Patron Driven Acquisition (PDA) is the best kind of PDA in a library. We will look at the current role of this PDA in our library collections. This session will offer ways to celebrate and support patron requests.
Continuing Education Services News
Are unconscious biases impacting your hiring process? These biases can cause us to make decisions in favor of one person or group to the detriment of others. Are you open to exploring the potential for bias to appear in job descriptions, recruitment, screening candidates, interviewing, making an offer, and retention practices.
Are you stuck in the Google grind? Has a patron ever asked you to, "Just type this into Google?" Information is on-demand and at nearly all our fingertips with smart phones and search engines, but what makes libraries special is the quality of information they provide.